Privacy Policy — Runora Technology LLP

This policy covers this website (the "Site"). Each Runora product — such as NetCorpus, Vitalix and Zapwire — has its own privacy policy that governs data processed inside that product.

1. Who we are

Runora Technology LLP ("Runora", "we", "us") is a limited liability partnership registered under the Limited Liability Partnership Act, 2008 (India), operating from Shailee Classes, Ganesh Nagar, Juna Ausa Road, Latur, Maharashtra 413512, India. We act as the data fiduciary for personal data collected through this Site under India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000.

2. What we collect

This Site is informational. It has no user accounts, no payment features and no sign-up forms. We collect personal data only when you choose to contact us:

Information you send us — for example your name, email address, phone number and the content of your message when you email us.
Basic technical logs — our hosting provider (Vercel Inc.) may automatically record your IP address, browser type and pages requested for security and operational purposes.

We do not use advertising cookies, trackers or third-party analytics on this Site.

3. How we use your information

To respond to your enquiries and provide information about our products and services.
To evaluate partnership, business and employment-related communications you send us.
To keep the Site secure and to comply with legal obligations.

We do not sell your personal data and we do not use it for automated decision-making.

4. Legal basis and consent

We process the personal data you voluntarily send us on the basis of your consent, which you give by contacting us, and for legitimate uses permitted under the DPDP Act, such as responding to a request you made. You may withdraw your consent at any time by emailing us.

5. Sharing and processors

We share personal data only with service providers that help us operate the Site and communicate with you (for example website hosting and email services), and only to the extent necessary. We may also disclose information where required by law or by an order of a court or government authority.

6. Retention

We keep correspondence only for as long as needed to deal with your enquiry and for any legal, accounting or dispute-resolution purpose, after which it is deleted or anonymised.

7. Security

We use reasonable technical and organisational safeguards, including HTTPS encryption in transit. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your rights

Under the DPDP Act you may request access to a summary of your personal data we hold, correction or erasure of your data, and nomination of another person to exercise your rights in the event of death or incapacity. You may also withdraw consent at any time. Write to us at the email below and we will respond within a reasonable time.

9. Children

This Site is not directed at children under 18, and we do not knowingly collect their personal data.

10. Third-party links

The Site links to our product websites and other external sites. We are not responsible for the privacy practices of sites that are not operated by Runora; please read their policies.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed. Continued use of the Site after an update means you accept the revised policy.

12. Contact and grievances

For privacy requests or complaints, contact our Grievance Officer at runoratechnologyllp@gmail.com, or write to: Runora Technology LLP, Shailee Classes, Ganesh Nagar, Juna Ausa Road, Latur, Maharashtra 413512, India; phone: +91 88305 17053. If you are not satisfied with our response, you may approach the Data Protection Board of India once it is operational.